The Future of Food Service
What will it look like by
2025?
Chocolate Academy™ analyzed the main dynamics
of the market to guide you and
support the recovery of the foodservice industry. What will you
find?
- Market Insights and Data to better understand your customers' future expectations and needs
- Inspirations and recipes to stimulate your creativity, test new things and make your dessert menu even more attractive
- Tips from our chefs to support you as you navigate through the major shifts happening in the foodservice sector
- Product solutions, latest innovations and trends to stay on top of the hit on the chocolate and cacao category
Get ready for the
future!
Discover what the
Future of Food Service will be through these 6 Major
Topics:
We will release a NEW Volume of the series every quarter, so make sure to check back periodically to get the latest guide!

Volume 1 - To Go
Takeaway and
delivery were already on the rise, but accelerated tremendously during
the pandemic and are now
preferred by many consumers.
Are you taking your fair share of this opportunity? Adapt your
menu and offer your unique restaurant experience for take'away and
delivery. To-go = your
way to grow!

Volume 2 - Back to Basics
Labor issues in the foodservice
industry are simply a fact post-COVID. Lower-skilled staff, overtime, and
staffing shortages are just a few of the obstacles you face. The
main challenge will be to
find a new balance between work,
life and revenue. Simpler, more efficient dessert menus are the
way to
success!

Volume 3 - Premiumization
In 2025, "premium" will not be
limited to fine dining and
luxury. It’s a mindset. Making quality,
customized experiences available to
everyone will be key.
What’s more, consumers want to be able to personalize their choices and
manage the final cost of
their order.

Volume 4 - Experience
Dining out is no longer just
about the food. Memorable and extraordinary
dining experiences are the new hot ticket. And,
of course, these
experiences and dishes need to be extravagant, luxurious, out of the box,
exotic and shareable.
Get ready to WOW your customers like never
before!

Volume 5 - Digitalization
Digital is everywhere! A
digitized reservation system, paying with smartphones, e-learning,
delivery platforms... Make sure to be visible and promote your
business and delivery or
reservations options online
and attract new, curious
customers.

Volume 6 - Sustainability
Sustainability is no longer just
a buzzword, it's a core value to be embedded in every business
decision.
Reflecting your
customers’ values of ethics, transparency and doing the
right thing (i.e., sustainable
packaging) will become even more important. The time to act is now!