Location/Contact Us

Barry Callebaut Chocolate Academy Policies

Class Time
Class will commence at 8:00am each day. The Academy will open at 7:30am, at that time coffee and a light breakfast will be served. A morning break, 1-hour lunch break, and afternoon break will take place at a convenient stopping point during the class. Please note that lunch will be provided by the Barry Callebaut Chocolate Academy.

Photography and Video
Cameras will be allowed in class. Usage will be limited to photography as capturing video is prohibited.

The Barry Callebaut Chocolate Academy reserves the right to photograph anyone attending courses at The Academy. These photographs may be used for marketing purposes.

Allergens
A light breakfast and a full lunch will be served on site - should you have any allergies or food restrictions, please let Alexis Karter (alexis_karter@barry-callebaut.com) know before the day of the class.

Hygiene
You must wash and sanitize your hands frequently before and while working in the kitchen. Labcoats/Chef Jackets and Chef Hats/Hairnets must be worn at all times within the Academy laboratory. Hair must be clean and pulled back away from your face.

Chef Coats/Attire
As previously stated, Labcoats/Chef Jackets must be worn at all times within the Academy laboratory. Please bring your own chef jacket and change of clothes. You must store your jacket and clothing you arrived in our provided lockers. If you do not have a chef jacket, The Academy can provide you with one upon arrival. Closed toe shoes are also required within the laboratory. If it is raining or snowing, please be sure to bring a change of shoes.

Lockers
Each student will be provided with a locker to store his or her personal belongings during class.

Cellular Phones
Cell phones will not be permitted in the laboratory. As mentioned above a locker will be provided for storage of your personal belongings, please store your cell phone in the provided locker. Cell phones will be allowed during breaks.

600 West Chicago Avenue
Suite 860
Chicago, Illinois, 60654

Phone:+1-312-496-7427 (local) / +1-866-443-0437 (toll free)
Fax:+1-312-329-7653

Contact us via email.

Classes are taught in Chicago, Illinois, USA.
Class sizes vary by course from 8-12, but a typical class size is about 10 people.
Professional level classes are held from 8:00 am to 5:00 pm Central Time and include a continental breakfast and daily lunch.
Consumer level classes typically are held on a Saturday morning from 9 am to 1pm, unless otherwise noted and include a continental breakfast.

All classes are for adults 18+ only, unless otherwise specified in the course description.

REFUND POLICIES

Professional Classes: Full refund will be provided if you cancel 45 days or more prior to the first day of the class you have registered to attend. If you cancel within 45 days of the start of your class, you will receive a credit which you can use toward a future class within a year from the cancellation date.

Consumer Level Classes: As classes are unique and may or may not be repeated in the future, all class registrations for consumer level classes are final and no refunds or credits will be provided for a cancellation or a missed class. 

CANCELLATION POLICIES

The Barry Callebaut Chocolate Academy reserves the right to cancel this class for any reason. In the event of a cancellation, we will either transfer the registration fee for registered attendee(s) to a future class or we will refund the full registration fee to the registered attendee(s). The Barry Callebaut Chocolate Academy is not responsible for any travel costs incurred due to class cancellations.